Column. BBB Tips for Holiday Returns and Exchanges

Column. BBB Tips for Holiday Returns and Exchanges

Dec 26, 2025

With so many shoppers making returns, it’s important to remember that stores set their own rules when it comes to refunds and exchanges. Stores are not legally required to accept exchanges or give refunds unless the merchandise was defective or misrepresented. While most retailers

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Government impostor scams: What you need to know

Government impostor scams: What you need to know

Oct 10, 2025

By Mechelle Agbanyi Mills These government impostor scams aim to scare people into sending money or revealing sensitive data. Scammers impersonate well-known agencies and use fear tactics to press victims to take action. In an era where digital communication makes it easier than

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